We provide a warranty for your submission within Two (2) things :

1. Money Back Guarantee

This warranty we provide when a customers uses Two (2) our service products, namely: Super Express dan Prima Express.

We will refund the cost of postage (free charge) for you submission if delivery time is not consistent with what we promised (the appropriate price list), Except in certain circumstances (free majoure).

2. Gurantee for the security of the shipment / consignment

  • We guarantee you of shipments, since we received you shipment until your shipment arrives at the destination.
  • Insurance coverage

         A Premium of only 0,25% of the value of goods, your shipments is protected by insurance services against the risk :

         1. Lose all or part of the contents of the shipment.

         2. Damage to the whole or part of the contents of the shipment.

         *) Terms and conditions of the policy contract appropriate courier service.

  • If you submission is not insured, then the replacement of any risk of loss and damage is only a maximum of 10 (ten) times the cost of any post with a Maximum of Rp 750.000,- (for domestik) and Rp 1.000.000,- (for international).